Help Center & FAQs
Find answers, troubleshooting steps, and comprehensive guides for using all features of Kite.
Guides & Documentation
Creating Your Account & Getting Started
Sign up with your handle and email. Customize your profile with an avatar, banner, bio, and birthday. Explore the Home and Following feeds to discover interesting voices.
Writing Posts, Threads, and Adding Media
Compose short posts or long-form essays up to 2,000 characters. You can attach images, create polls with custom expiration times, and set content warnings (CW) for sensitive topics.
Joining and Managing Communities
Communities are dedicated hubs around specific topics. You can join existing communities, participate in discussions, or create your own with custom rules and moderator controls.
Account Privacy, Word Muting, and Blocking
Make your account private so only approved followers see your posts. You can mute specific keywords or hashtags from your feed, restrict who can direct message you, and block abusive users.
Keyboard Shortcuts & Power Features
Use quick keyboard shortcuts to navigate: Press 'N' to open the composer from anywhere, '/' to jump into the search bar, '?' to view shortcut cheatsheets, and 'Escape' to dismiss modals.
Frequently Asked Questions
How do I verify my account with a verified badge?▼
Go to Settings > Data & Verification and submit a verification request explaining your identity or public affiliation, along with supporting links. Verification is reviewed by our administration team.
Can I download an archive of all my data?▼
Yes, Kite supports full data portability. Navigate to Settings > Data and click 'Download my data (JSON)'. Your archive includes all your posts, replies, bookmarks, and lists.
How do private accounts work?▼
When your account is set to Private under Settings > Privacy, your posts are only visible to your approved followers. New follow requests must be manually approved by you.
How can I report inappropriate content or harassment?▼
Click the three-dot action menu (...) on any post and select 'Report'. Our moderation team reviews reports 24/7 against our Community Guidelines and takes immediate enforcement actions.
How do lists and bookmarks differ?▼
Bookmarks are private collections of posts saved for your personal reference, organized into custom folders. Lists allow you to curate timelines of specific users, which can be made either public or private.
Still have questions?
Our support team is always available to help answer questions or address account issues.